Shipping policy

Shipping Policy

We currently ship orders within the Netherlands.

As we grow, we plan to expand shipping to additional countries. Updates will be shared on our website.

Processing time

Orders are typically processed within 1–2 business days.

For pre-order items, estimated shipping dates are clearly stated on the product page. If your order includes both pre-order and in-stock items, the entire order will ship together unless otherwise stated.

Shipping times

Once shipped, orders within the Netherlands typically arrive within 1–3 business days. Delivery times are estimates and may vary due to carrier delays or factors outside our control.

Shipping costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Delays or delivery issues

If your order arrives damaged, incorrect, or does not arrive within the expected timeframe, please contact us at hello@mingoproducts.co and we’ll help resolve the issue.