Terms of Service

OVERVIEW

Welcome to mingo. The terms “we”, “us”, and “our” refer to mingo products, operating under the brand name mingo. mingo products operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you. These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy (available at /policies/privacy-policy). If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your country of residence, or that you have consent from a parent or legal guardian. To use certain features of the Services, including purchasing products, you may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You represent that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However, colors and appearance may vary depending on your device and screen settings. We do not guarantee that product appearance or quality will meet your expectations or exactly match images shown on the site. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at any time.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is not accepted until payment has been processed and confirmation has been issued. Please review your order carefully before submitting, as we may not be able to accommodate cancellations after acceptance. If we modify or cancel an order, we will attempt to notify you using the contact information provided at checkout. Returns and refunds are governed solely by our Refund Policy (available at /policies/refund-policy). Products are intended for personal or household use only and not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. The price charged is the price displayed at the time the order is placed and will be shown in your order confirmation email. Prices do not include shipping costs or applicable taxes unless stated otherwise. You agree to provide current and accurate payment information and authorize us to charge your selected payment method for the full amount of your order, including taxes and shipping where applicable.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Risk of loss passes to you upon delivery.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services, including text, images, graphics, logos, videos, and designs, is owned by mingo products or its licensors and is protected by applicable intellectual property laws. You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without prior written permission. All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available” without warranties. Use of optional tools is at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. Purchases made through this store are transactions between you and mingo products. Shopify is not responsible for any aspect of sales between you and us. You release Shopify and its affiliates from all claims arising from such transactions.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy (available at /policies/privacy-policy). Shopify may also collect and process information as required to provide the Services.

SECTION 11 – FEEDBACK

If you submit feedback, suggestions, or reviews, you grant us a perpetual, royalty-free license to use such content for any purpose, including marketing and product improvement. We are not obligated to keep feedback confidential or provide compensation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit malicious code, collect personal data, or engage in abusive or deceptive conduct. We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 – TERMINATION

We may terminate access to the Services at any time without notice. Sections that by their nature should survive termination will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, except as required by applicable law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, mingo products shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 – GOVERNING LAW

These Terms are governed by the laws of the Netherlands, and disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

SECTION 18 – CONTACT INFORMATION

Questions about these Terms should be sent to hello@mingoproducts.co.

Trade name: mingo products

Address: Kleine Beerstraat 31, 1033 CP Amsterdam, Netherlands

Phone: +31 6 57022908

KVK: 99121115

VAT: NL005372539B73